Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
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Schedule Flexible scheduling that saves you time
Schedule your posts for times when your audience is most active. Choose from our best-time predictions, or create your own publishing schedule.
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CalendarThe content calendar you always wanted
Visualise your content pipeline with an intuitive publishing calendar that lets you organize your posts the way you want. Spread your posts across time, and make sure there's never a dull moment for your audience.
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MonitorA monitoring dashboard that's sticky
Multiple listening columns help you stay tuned to everything that's relevant. Respond in real-time and engage with your audience as often as you like.
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AnalyticsThe best-in-class social analytics
Understand who your audience is and how they engage with you on social media. Go with pre-built reports, or create new ones from scratch based on the stats that matter to you.
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"I spend a lot of time in the training room, and I can’t stop to post something because I’m working. Zoho Social helps me keep all my social media channels really busy."
Jon Tromans
Digital Marketing Trainer
"As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place."
Sheldon Maxwell
Project & Marketing Manager, C7D
Direct scheduling to Instagram? Check.
Grow your presence on Instagram. Publish your best visuals, monitor your favorite hashtags, and repost user-generated-content right from your desktop.
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Zoho Social for Agencies
Manage social media for all your clients with a single platform that's perfect for agencies. Set up your agency-branded social media dashboard and invite your clients to be a part of it.
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Social media management on the go
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Frequently asked questions
What is social media management software?
Social media management software is an application or software suite module that helps a company interact on social media effectively across multiple communication channels. Good software will help in the process of creating, publishing, scheduling, managing, and analyzing content on social media platforms, such as Facebook, Twitter, Instagram, Youtube, Pinterest, LinkedIn, and others.
Why do I need it?
Many businesses lack the time or resources to handle their social media accounts. However, this does not negate the need for social media management. People expect to be able to communicate with companies through social media. Social media can help your business reach your customers, gain valuable insights, and grow your brand exponentially. With each passing year, social media is only gaining prominence, becoming the most preferred channel of communication. Your business may be forgotten, lose consumers to competitors, or even miss out on new customers if you don't have a strong social media presence.
Who is it for?
From individuals and personal profiles, to small and large teams and agencies, everyone can use social media management software to help them manage their business across social media platforms effectively. In a nutshell, social media management software is for anyone who wants to improve their social media presence and ace the social media marketing game.
How do I evaluate social media management software?
Here are some key points that you should consider when choosing a social media management software:
- Technical assistance: Your ideal social media management solution or software should provide responsive and attentive technical support. Companies should give their customers the ability to reach out to them easily via email, social media, or even via phone, through the week. A solution that offers free support can be a good start.
- Reporting and analytics: While all social media management services claim to provide insightful analytical reports, the quality of the actual information can differ. A solution that offers in-depth custom reports, reach, and impression stats, and help you understand your audience and track social media performance would be ideal.
- Pricing Plan: A social media management solution should offer a range of plans for businesses to choose from, be inexpensive, and offer a free trial period so you can experience the platform before choosing to move to a paid subscription.
- Transparent pricing and no hidden costs: With transparency comes trust, and that brings long-term customers and increases brand loyalty. It's crucial to have transparent pricing and ensure that there are no added or hidden costs.
- Audience engagement: Audience engagement is essentially a mix of social listening and monitoring. This is a feature that many brands look for in their social media management software. Audience engagement allows you to keep track of brand mentions and engage with your followers on a regular basis.
- User experience: You're almost certainly going to use this tool on a daily basis. As a result, finding a product that provides a positive experience for you or your team is crucial. Intuitive and easy tools are the best.
What are the key features of a social media management system?
Here are some key features that should be included in any social media management system you select:
Easy scheduling
Your social media management system should let you plan, schedule, and publish seamlessly. It should have advanced scheduling tools that tell you what the best time to post would be to reach your audience when they are active.
Social media monitoring
It should help monitor core keywords, brand hashtags, product reviews, and other relevant information, as well as help you find new leads and keep an eye on what's being said about the brand you manage on social media.
Powerful social media analytics
Your social media management system should be able to give in-depth visual reporting and analytics like custom reports, analyze page views, page clicks, and page shares, as well as feedback received, that will help you better understand your audience and analyze and enhance the effectiveness of your content.
Collaboration
It should have collaboration tools/features that let you work with your team to brainstorm new post ideas, compare the performance of old posts, discuss reports, talk about who engages with your brand, and plan how to reply to incoming posts.
Seamless integration
You may want to automate parts of your social media operations or transfer data between platforms. A good social media management solution should help you seamlessly include your sales and customers service teams so you can provide the best support to your customers and generate leads, thereby increasing revenue. When you have your social media connected with sales and customer service, you will be able to convert an unhappy tweet to a support ticket and loop in your service teams. You will also be able to view relevant CRM information and help your sales force close deals faster.
What are the benefits of using social media management tools?
The advantages of adopting social media management tools include being able to handle all of your social media activities easily, such as planning, posting, scheduling, monitoring, and analyzing social media marketing tactics all from a single interface. Social media management tools help your brand plan and execute social media engagement more efficiently.
How can I manage multiple social media accounts?
Using a social media management tool allows you to work on all your social profiles from one dashboard. It helps automate scheduling in advance and post content seamlessly. It also makes collaboration easy by allowing team members to edit posts, get approval on your drafts, and share copy ideas, all from a single tab.
How do I manage social media effectively?
A social media management tool can help you automate your social media marketing. You may use them to schedule updates and get statistics on how your accounts are performing. By creating reports with metrics directly from your social media account, you can frequently assess if your social media marketing efforts are paying off.
What is Zoho Social? What social media platforms does Zoho Social support?
Zoho Social is a social media management tool that helps businesses and agencies expand and grow their social media presence. From a single interface, Social can help you post, schedule, monitor, and measure your social media content across:
(Video) Social Media Management for Growing Businesses and Agencies - Zoho Social | Video- Google My Business
- YouTube
How do I get started with Zoho Social?
Getting started with Zoho Social is easy. You could sign up for a 15-day free trial, and explore the powerful features of Zoho Social. You can choose from our Standard, Professional and Premium plans available on a monthly as well as yearly subscription basis. If you're a digital agency, you can try out our Agency or Agency Plus according to your business requirements. Select the option that best fits your company's needs and get started with Zoho Social right away. If you are dissatisfied with our service, you may cancel your subscription at anytime.
What makes Zoho Social stand out from its competition?
Zoho Social is a complete social media management solution that assists businesses and agencies in expanding their social media presence. Here are some notable features that make us stand out:
- Advanced scheduling tools like our SmartQ predictions tells you what the best time to post would be to reach your audience when they are active.
- Our social monitor helps identify key phrases, brand hashtags, product reviews, and other relevant information, as well as helps you find new leads and keep an eye on what's being said about the brand you manage on social media.
- Create publishing schedules that work best for your team. With Custom Queues on Zoho Social, set unique publishing time-slots for each day of the week, so your team never has to worry about scheduling overlaps.
- The intuitive brand health dashboard will help you better understand your audience by giving you a snapshot of your engagement rate and analyze sources of traffic as well as the distribution of clicks across social profiles, thereby enhancing the effectiveness of your content.
- Our powerful and seamless integrations with Zoho CRM, Zoho Desk and Canva help you generate leads fast and close deals faster, resolve customer issues faster by converting social updates to tickets, and create and edit visually appealing designs with ease.
FAQs
Is Zoho a social media platform? ›
Zoho Social is a social media management tool that helps businesses and agencies expand and grow their social media presence. From a single interface, Social can help you post, schedule, monitor, and measure your social media content across: Twitter.
How does Zoho Social media work? ›If your organization has social media profiles across Facebook and Twitter for individual products or services, Zoho CRM makes it easy to manage them by adding the profiles under a Brand. With a tighter integration with Zoho Social, Zoho CRM seamlessly synchronizes all your brand profiles and settings in real time.
Is Zoho Social included in Zoho CRM? ›Zoho Social can be integrated with Zoho CRM to help your business generate more leads from social media and close deals faster. By integrating Facebook Lead Ads with Zoho Social, you'll be able to: Set up rules to automatically push Leads and Contacts from your social media channels to Zoho CRM.
Does Zoho Social have a free version? ›Yes, it does. Once your trial period is over, you will automatically be moved to the forever free plan.
Is Zoho owned by Google? ›The company remains privately owned. In 2017, Zoho launched Zoho One, a comprehensive suite of over forty applications. As of October 2021, Zoho One has been expanded to 50 applications. The following year, in November 2022, Zoho worked with more than 50,000 organizations in more than 160 countries.
Does Zoho work with Instagram? ›Zoho Social helps you easily create and publish great-looking posts, stories, and reels on Instagram to build the best visual presence for your brand.
Is Zoho hard to learn? ›Its interface is immediately intuitive, so it's easy to learn and use. You can connect other Zoho apps, even on the free plan, but paid plans get access to hundreds of apps. Zoho CRM's mobile app gives you quick access to your contacts, leads, notes and deals.
Does Zoho Social work with TikTok? ›TikTok is here on Zoho Social, allowing you to connect your account, post videos, and schedule for later. Plan, collaborate, and publish without hassle to grow your brand's reach on TikTok with Zoho Social.
Is Zoho good for personal use? ›Zoho Mail's Forever Free plan is ideal for small businesses and individuals. You can choose your own domain name and the plan can have up to five users. You also get 5GB of storage per user, which is reasonable for a free service but probably not enough for a lot of businesses.
What are the limitations of Zoho? ›| Edition | Allowed Credits | Maximum Credits |
|---|---|---|
| Starter | 5,000 credits + (Number of User licenses x 200) | 10,000 credits |
| Standard | 5,000 credits + (Number of User licenses x 200) | 15,000 credits |
| Professional | 5,000 credits + (Number of User licenses x 200) | 20,000 credits |
Is Zoho cheaper than Salesforce? ›
When to choose Zoho CRM. With their plans generally being substantially cheaper than Salesforce, Zoho CRM is a great choice for small businesses that are looking for an affordable all-in-one solution.
What are the disadvantages of Zoho CRM? ›- Requires a lot of customisation to get started.
- Limited customer support.
- Forms aren't optimised for conversions.
- Zoho offers a lot of features but the depth of their functionality proves limited as your demands increase.
The Professional plan for Zoho CRM costs $30 per user per month on a monthly plan. An annual plan would cost $20 per user per month.
Does Zoho charge a fee? ›Insight: Zoho does not charge a fee for receiving online payments. However, the payment gateway does.
Can Zoho be hacked? ›The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Thursday added a recently disclosed security flaw in Zoho ManageEngine to its Known Exploited Vulnerabilities (KEV) Catalog, citing evidence of active exploitation.
What big companies use Zoho? ›The major Zoho CRM customers are Netflix, OLA, hotstar, Bose, Ducati, and Rain For Rent.
Why Zoho is better than Gmail? ›How Zoho Mail is different from Gmail? Zoho Mail and Gmail have lots of comparable features. Although Zoho Mail offers less storage and spam filtering features, it does offer more in terms of customization.
Is Zoho better than Excel? ›When assessing the two solutions, reviewers found Zoho Sheet easier to use. However, Microsoft Excel is easier to set up and administer. Reviewers also preferred doing business with Microsoft Excel overall. Reviewers felt that Microsoft Excel meets the needs of their business better than Zoho Sheet.
Who is the competitor of Zoho? ›We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Zoho CRM, including HubSpot Sales Hub, Salesforce Sales Cloud, Freshsales, and Zendesk Sell.
Is Zoho good for marketing? ›It helps to improve ROI and converts leads to recurring customers. Zoho Marketing Automation helps to attract visitors to the website, turn anonymous visitors into leads, and convert leads into loyal customers and retain them longer.
Is Zoho free for personal use? ›
Zoho's Free CRM Software - rich in features, free of cost.
Zoho offers a fully-featured free edition of its flagship CRM software. That's right–robust features for sales and marketing, powerful integrations, and secure cloud storage, all for free.
Little to no coding needed
Low-code's intuitive drag-and-drop interface makes it easy for both non-technical users and developers to create applications.
What are the important skill set required for Zoho interview? As an interviewee it is important have knowledge of all the possible content of the field you are applying for. The major skills that they look for is programming languages like C, C++, C# & Java.
Which programming language is used in Zoho? ›Deluge, Zoho's proprietary scripting language, can handle any task a developer may throw at it. With built-in wrappers and a powerful execution engine, it has evolved into one of the fastest and most flexible scripting languages available.
How many brands can I have in Zoho Social? ›Zoho Social's Standard Plan lets you add 1 Brand and up to 2 Team members, while the Professional Plan and above let you add 1 Brand and 3 Team members, in your portal.
Does Zoho have voice? ›The answer is "Yes!" Zoho Voice has an integration with Zoho apps via Zoho Telephony (PhoneBridge). Zoho Telephony is a single point of integration between Zoho apps and cloud PBX services including Zoho Voice and many other third-party services. Zoho Telephony is available in the Zoho One Marketplace.
Is Zoho a blogging platform? ›Zoho Sites is a website builder that allows you to create websites without having to write code. There are a variety of templates to choose from and you can edit your site using a drag and drop builder. Zoho Sites has everything you need for your website, including the ability to add a blog to your site.
How long is Zoho free for? ›After you sign up for the trial, you can access all the premium features of Zoho Creator free for 15 days. After the 15-day fully-featured trial you will be moved to our free Plan. You will still be able to use your apps and your data will not be lost.
What is Zoho forever free plan? ›Forever Free Plan
Up to five users, 5GB/User, 25MB attachment limit. Web access and free mobile apps*. Email hosting for single domain.
For managers monitoring mobile reporters, like a team of sales executives, Zoho People makes it simple to accurately track the time and location of employees logging in and out, ensuring maximum productivity.
Why Zoho is not public? ›
As Freshworks became the poster child for Indian tech IPOs, Zoho came under increased pressure for not going public. Just a month ago, Freshworks came under fire for misleading investors during its IPO. The California-headquartered startup has also been charged with 'violations of federal securities laws.
Is Zoho good for large business? ›It is a very powerful B2B and B2C solution. Zoho CRM is a powerful solution for data management, team management, and contacts management, and it's user friendly. Zoho CRM assists with... Zoho is great to track interactions; every call we make gets put in Zoho with detailed notes of what was said.
What browser does Zoho work best with? ›Google Chrome | Version 60 and above. Mozilla Firefox | Version 44 and above. Microsoft Edge | Version 12 and above.
How much is Zoho yearly? ›| FREE Sign up for free | BASIC Sign up for free | |
|---|---|---|
| Monthly | $ 0 | $ 59 |
| Yearly | $ 0 / month billed annually | $ 49 / month billed annually |
| OUR PLANS INCLUDE | ||
| Usage Limit | 20 Customers | 500 Customers |
Freshsales CRM by Freshworks is one of the most widely known Salesforce competitors in the industry. This software is built with AI and helps sales professionals with lead scoring, phone and email communications, activity capturing, and much more. The platform is cloud-based and works well for businesses of all sizes.
Is Zoho Tier 2 company? ›Zoho: Zoho's Tier-2 centres script a return to roots - The Economic Times.
Can Zoho beat Salesforce? ›Zoho CRM has received widespread acclaim for its incredible value, low-cost automation capabilities, and simple feature operations. On the other hand, Salesforce wins the race when it comes to providing outstanding customer support, advanced analytics tools, and mobile applications.
What is the biggest risk to a CRM success? ›#1 – Bad Data Makes a Bad CRM
And the statistics back him up. According to Gartner, 30% of data within CRM systems is outdated within 12 months. Gartner's data also points to data being the No. 1 cause of CRM failure.
Data at rest is encrypted using industry-standard AES-256. All customer data is encrypted in transit over public networks using Transport Layer Security (TLS) 1.2/1.3 with Perfect Forward Secrecy (PFS) to protect it from unauthorized disclosure or modification. To know more about encryption at Zoho, click here.
What type of platform is Zoho? ›Zoho CRM from Zoho is a cloud-based customer relationship management (CRM) platform to manage the sales, marketing and customer support facets of business-to-business (B2B) and business-to-customer (B2C) engagement strategies.
What kind of platform is used in Zoho? ›
Zoho Creator is a low-code application development platform that helps you deliver web and mobile applications at the speed of your business. It's Zoho's version of aPaaS—an intuitive and secure environment for building applications from scratch, plus a wide variety of third-party integrations.
What kind of app is Zoho? ›Zoho Creator is a low-code application development platform that helps you design, develop and run any business software you need.
What is Zoho used for? ›Zoho CRM acts as a single repository to bring your sales, marketing, and customer support activities together, and streamline your process, policy, and people in one platform.
Why Zoho is so successful? ›Zoho's success is its focus on scalability by unifying its CX platform horizontally and vertically means that more companies can be personal with their customers. Zoho has a plan for minimizing the adoption barrier of its operating system for business.
What is Zoho similar to? ›- Salesforce.
- HubSpot.
- SugarCRM.
- Microsoft.
- Oracle.
- Sage.
- SAP.
- CRMNEXT.
Salesforce provides local support teams in the US and other countries and, being an industry standard, it also has a huge network of third-party consultants. Zoho, by contrast, relies more on peer-to-peer support, although it does allow subscribers to tap into enhanced support options at an extra monthly price.
Can Zoho be used for personal use? ›2 users have this question. Yes. It would be great if there is a personal free offering. Every Zoho product gives the common man individual a chance to participate in the cloud-based offering and you start charging only when there is a business involvement in the same.
Is Zoho a no code platform? ›Zoho Creator is a no-code low-code application builder that helps processes on both ends of the coding spectrum—from no-code to low-code and pro-code capabilities.
Is Zoho a good platform? ›Our Verdict. Zoho CRM is an excellent entry-level CRM platform that scales with your small business's growth. Its free CRM plan is popular among new businesses looking for a free way to easily track leads and manage contacts.
Is Zoho the same as Google? ›Zoho integrated with Google Workspace for Work Together. Smarter. Easier. A cloud based business solution with over 70 integrations across 25+ products, Zoho and Google Workspace is a complete cloud-based solution for your entire business.
Which country owns Zoho? ›
Zoho Corporation is a privately-held and profitable company headquartered in Austin, Texas with international headquarters in Chennai, India, with offices across the globe.
Is Zoho costly? ›Zoho's CRM software is popular, cheap, and comes with a range of pricing tiers – we explain which is best for you. Zoho CRM offers a free plan, as well as a 30-day free trial for all paid Zoho plans, which can cost between $14 per user per month and $52 per user per month.
Do companies use Zoho? ›Trusted by over 80 Million Users globally. The world's leading companies trust Zoho to run their different business operations. "Rablab integrated their business operations and increased productivity with Zoho."
What are the perks of Zoho? ›Employee benefits include various types of non-wage compensation like health insurance, retirement benefits, paid sick and vacation leaves, and similar things an employee gets in addition to their normal wages. Benefits provide a sense of economic security to your employees, thereby improving employee retention.