Top 15 Senior Information Technology Specialist Skills (2023)

Here's how procedures is used on senior information technology specialist resumes:

• Teach co-workers and management the importance of computer security, violations and ramifications if network security procedures are not complied with.
• Developed and implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
• Designed and implemented security policies and procedures that Enron s corporate security team could not penetrate or compromise without detection.
• Evaluated, recommended and implemented change management procedures, and asset management policies to protect sensitive company information and assets.
• Worked with individual application personnel and their management to ensure proper procedures and documentation were in place and followed.

Here's how customer service is used on senior information technology specialist resumes:

• Monitored online chat rooms and web conferences, detecting real-time customer service opportunities and preemptively offering solutions.
• Maintain a professional attitude and appearance providing excellent customer service at all times.
• Earned a reputation for resolving complex issues and providing exceptional customer service.
• Designed and developed new web centralism global reservation and customer service system.
• Created and implemented customer service survey for hiring managers on recruitment experience.

Here's how information technology is used on senior information technology specialist resumes:

• Provided information technology risk analysis information that included severity, probability and risk level as well as any planned risk mitigation.
• Create and maintain information technology project plan, managing all phases of software development process from requirements gathering through application release.
• Trained and supervised eight IT specialists in information technology support operations; training resulted in several successful communication exercises.
• Supervised over 200 military federal and contract instructor/writer and direct support personnel engaged in Information Technology Specialist instructional training.
• Facilitate the Information Technology Division's activity based cost reporting and report the monthly progress to agency management.

Here's how email is used on senior information technology specialist resumes:

• Administered all internal company services from email and cloud document storage to physical security systems.
• Created email notification alerts for defect tracking
• Maintain Active Directory, manage/add/delete user accounts, create email accounts, and set up BlackBerry devices/accounts and other PDA's.
• Performed Active Directory functions (creating users, creating OU's, granting email access to the users).
• Provide primary support for applications such as Microsoft Office Suite, Email applications (Exchange 2007 and 2010).

Here's how technical support is used on senior information technology specialist resumes:

• Mentor Technical Support Specialists via direct assistance, training opportunities, shadowing, and departmental documentation.
• Provide technical support to non-profit and local government organizations software and hardware.
• Provided Video Teleconference technical support for over 200 employees increasing operational efficiency.
• Participated in on-call technical support to end users on rotational basis.
• Developed first contact resolution for technical support dept.

Here's how database is used on senior information technology specialist resumes:

• Manage database normalization, data archival and IT training/review for temporary personnel responsible for digital chart development and outsourced contracts.
• Assess database performance by developing a protocol for measurements of results and identification of problem areas.
• Designed and developed customer address matching application for Metro Market, part of Marketing Platform Database.
• Support database performance by monitoring database performance, evaluating and resolving processing and programming problems.
• Created scripts to analyze replication setup and identify potential problems before promotion to production database.

Here's how project management is used on senior information technology specialist resumes:

• Provided project management expertise for high profile industries / companies while managing cross-functional business units.
• Obtain and review business requirements and project management of application and infrastructure technology initiatives.
• Delivered programming, project management, and business analysis to support customer business requirements.
• Administered change/project management related to the 25+ server upgrades and software installation.
• Monitored and reported on execution of test status to project management.

Here's how active directory is used on senior information technology specialist resumes:

• Provide windows active directory administration support, group policy configuration of file system sharing, including NTFS permissions and security groups.
• Assisted with Active Directory user creation, management and migration and policy creation/management.
• Worked extensively in Active Directory Administrative Center for user and desktop account management.
• Configured permissions and security to folder structure using MS Active Directory.
• Created and maintained end user/computer object accounts in Active Directory.

Here's how hardware is used on senior information technology specialist resumes:

• Evaluate and test vendor hardware against in-house application to establish performance baseline and other performance benefit for the organization Work Experience:
• Reviewed system boundary and made recommendation to delineate layer of system components for proper identification of hardware within the accreditation boundary.
• Managed tasks pertaining to Server and Desktop Client as it relates to hardware components including asset management, installation/configuration and troubleshooting.
• Purchased and customized server hardware and operating systems ensuring the utilization and optimization of the latest technologies.
• Ensured compatibility between hardware and software systems, eliminating system problems when hardware or software was upgraded.

Here's how assurance is used on senior information technology specialist resumes:

• Elicited requirements for the development and implementation of customer requests ensuring compliance with T-Mobile quality assurance standards.
• Supported quality assurance engineers through software testing: bug regression and verification of security processes and compliance.
• Implemented quality assurance application, facilitating tracking of defects and assisting in root cause analysis.
• Instructed end-users in technical security, information assurance vulnerabilities and help desk protocol.
• Manage and develop compliance assurance projects; implement risk-based compliance monitoring oversight.

Here's how setup is used on senior information technology specialist resumes:

• Managed Audio/Video setup for large company meetings.
• Update inventory document; deploy zero-client to the user; and physically setup and connect the zero-client to the network.
• Led the setup of an automated loan processing application, network administration, security assessments, and server monitoring systems.
• Led the configuration, setup and maintenance of the Battalion's tactical network in Southwest Asia on two occasions.
• Traveled to remote events & setup WAN networks via switches, Cisco ASA clients and Pelican fiber lines.

Here's how sr is used on senior information technology specialist resumes:

• Assisted Sr. Level Admin in the deployment and implementation of the new backup system from the old CA Tape backup system.
• Served as permanent team member for Infrastructure's ongoing equipment replacement cycle, participating in their ITIL based SR system.
• Coordinated tasks and the flow of information between Sr. management, Project Managers and IT contractors.
• Resourced on various data migration projects as a Sr. Business Analyst and applications manager.
• Train the new Sr. Clinical Analyst.

Here's how linux is used on senior information technology specialist resumes:

• Developed and implemented dedicated web server based on Linux Enterprise.
• Managed Linux Servers and applications associated with such.
• Configured, deployed, and managed Windows, Linux, and Mac OS X desktops, laptops, and servers.
• Perform and publish several major benchmarks for Oracle E-Business Suite Release 12 under Linux platforms on IBM system x.
• Provided product support for Micro Focus Server Express on HP-UX, AIX and Linux installed on over 600 servers.

Here's how san is used on senior information technology specialist resumes:

• Migrated and consolidated disparate SAN fabrics to a centralized core and implemented virtual fabrics to logically segment production and test environments.
• Provided SAN and Disaster Recovery consulting.
• Level II and Level III Desktop support for over 120 users in both San Juan and McKinley Counties.
• Coordinate efforts to maintain, repair, and install of network equipment's SAN devices and Blade Servers.
• Managed a staff of four Raleigh-based technicians, one San Francisco technician and one New Jersey technician.

Here's how sql is used on senior information technology specialist resumes:

• Improved SQL Server performance by instituting a standardized configuration for greater throughput.
• Identified problematic SQL and optimized SQL queries that improved application performance.
• Developed custom reports using SQL Reporting Services and/or Crystal Reports
• Implemented high availability strategy using SQL replication.
• Created Ad-Hoc queries from SQL databases through an Access front-end to acquire data needed by various departments within Enron Energy Services.